Prescriptions

The easiest way to order your repeat prescriptions is to use your NHS account (through the NHS website or in the NHS App).

These accounts are linked to your medical record in our clinical system so will show you all your current repeat medicine(s) and dosage(s).

You can also use:

• the link at the top of this page
• email us at newsurgery.prescriptions@nhs.net
• drop your prescription request into reception
• post your request to us ensuring that the items you require are clearly ticked on the request form

Housebound patients can request their prescriptions by calling the surgery (option 3 on the phone).

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

• on the app or website where you order repeat prescriptions
• at your GP practice
• at any pharmacy that accepts repeat prescriptions

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

• Go to Medicines A to Z (nhs.uk)

If you still have questions about your medication, please contact reception to book an appointment.

If you have a repeat prescription, we may ask you to come in for a review. We will be in touch when you need to come in for a review.

Find out more about prescription charges (nhs.uk).

Take it to a pharmacy. Please do not put it in your household bin or flush it down the toilet.

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.

• Find a pharmacy (nhs.uk)

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.